Refund policy

  Store Apparel Refund Policy
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What items are ineligible for exchange?

The following items are ineligible for exchanges:

  • Non-defective items that have been worn, washed with removed tags
  • Stickers, decals, coozies, drinkware Brumate, Corkcicles, Swig Products, hats, sunglasses, soaps and hair accessories 
  • eGift Cards
  • Any and ALL Discounted Items and/or marked  Sale
  • Items marketed as school spirit store 
  • Items (Brands)  not purchased through Southern Drifter

RETURN POLICY for Purchases In-Store and On-Line

We want you happy with your purchase! We understand sometimes that may not always be the case when shopping online!’ We offer exchanges or store credit on all regularly-priced items ordered directly through Southern Drifter up to 15 days from the time you received your items. Items received in a lesser quality will not be accepted and return shipping will be on consumer. ALL Discounted Items and/or marked as  Sale or noted elsewhere are not eligible for returns. To return for exchange or store credit, contact us via email at  southerndrifter@yahoo.com stating your return with in 15 days of you receiving your order. Return address:  Attn: Exchanges/Store Credit

 Address:  3101 Ernest St, Ste #2; Lake Charles, LA 70601,

once accepted and approved, exchange or store credit will be issued. Customer is responsible for return and exchange shipping cost. For exchanges on items, customer will need to include the return label with package. We can send digital store credit, no return label needed for store credit. 

School Uniform Return Policy 

All Uniforms purchased online are eligible for a full refund back to the form of payment, within 15 days of the time you received your shipment. After 15 days, you have 180 days to exchange the items or return to store credit. 

ALL return/exchange items must be unworn with tags ATTACHED and receipt of purchase is required. 

Any and all altered items are ineligible for return or exchange

After 15 Days of receipt up to 180 Days,  exchange only or store uniform credit for other “IN STOCK” uniform items, receipt of purchase  is required. All special orders including spirit items, are non refundable and considered final sale. 

Once a Logo or uniform item has been discontinued by a school then that “Discontinued “ logo is considered a final sale item and will not be eligible for return/exchange. 

   Uniform socks, tights, gym shorts with built in underwear and hair accessories  along with items marketed as 'School Spirit Store" are final sale items and are ineligible for return 

As always, Thank you for shopping with us!

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